Vietnam Airlines' policies regarding name corrections and changes on flight bookings are as follows:
Minor Corrections: Vietnam Airlines allows passengers to correct up to three letters in their surname or first name without charge. This includes fixing spelling errors or adding missing middle names. To make such corrections, passengers should contact Vietnam Airlines' customer service or visit a local sales office.
Name Order Adjustments: If the order of names is incorrect, passengers can request a correction free of charge by creating a new booking with the same itinerary and fare type. The ticket can be exchanged without a fee, provided the original booking was unissued or the correction is made before departure.
Complete Name Changes: Vietnam Airlines does not generally permit complete name changes or transfers of tickets to another person. If a significant name change is necessary, passengers may need to cancel the existing booking and purchase a new ticket, subject to fare differences and applicable fees.
Timely Corrections: To avoid complications during travel, it's advisable to request name corrections as soon as possible after booking.
Contact Customer Service: For personalized assistance or to initiate a name correction, reach out to Vietnam Airlines' customer service directly.
Ensuring that the name on your reservation matches your identification documents is crucial to avoid complications during travel. For the most accurate and up-to-date information, it's advisable to contact Vietnam Airlines directly.
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