Ukraine International Airlines (UIA) has suspended all scheduled and charter flights to and from Ukraine since February 2022 due to the ongoing conflict, and no resumption date has been confirmed. As such, current baggage policy details may not be actively enforced or updated. However, based on the most recent available information from UIA’s official sources and related references, here is a comprehensive overview of their baggage policy as it stood before the suspension. Note that policies may vary by fare type, route, and cabin class, and you should verify with UIA directly if services resume.
Carry-On Baggage
General Allowance:
- Economy Class (Hand Baggage Only Fare): 1 piece of hand luggage up to 7 kg, max dimensions 55 x 40 x 20 cm (including wheels/handles). Overcoats and umbrellas are allowed free of charge.
- Economy Standard/Premium or Long-Haul Economy Lite: 1 piece up to 7 kg (55 x 40 x 20 cm) plus 1 additional smaller item up to 5 kg (40 x 30 x 10 cm, e.g., laptop bag or purse).
- Business Class:
- Short/Medium-Haul: 1 piece up to 12 kg (55 x 40 x 20 cm) plus 1 smaller item up to 5 kg (40 x 30 x 10 cm).
- Long-Haul: 2 pieces up to 15 kg total (each 55 x 40 x 20 cm) plus 1 smaller item up to 5 kg (40 x 30 x 10 cm).
- Panorama Club Members: Classic or Premium members may carry up to 12 kg for the main carry-on piece (55 x 40 x 20 cm) on select fares.
Additional Carry-On Option: Passengers can purchase an extra carry-on bag (up to 5 kg, 40 x 30 x 10 cm) for €15 if paid in advance via “Manage My Bookings” or at the airport.
Special Items:
- Instead of the main carry-on, passengers may carry one tennis racket, badminton racket, or musical instrument (in a case, max 80 x 40 x 20 cm).
- Personal items (e.g., laptops, cameras, duty-free bags, reading material) must be packed inside the allowed carry-on. Unpacked items exceeding allowances are charged as extra baggage.
- Mobility aids (e.g., cane, crutches, walker) are allowed free of charge in addition to the standard allowance.
Restrictions:
- Total dimensions (length + width + height) must not exceed 115 cm (e.g., 55 x 40 x 20 cm).
- Liquids in carry-on (from/via EU, UK, USA, Zurich, or Boryspil airports) must follow security rules: max 100 ml per container, in a 1-liter transparent, resealable bag (one per passenger).
- Hand luggage not meeting size/weight limits may be moved to checked baggage and charged if it exceeds the checked baggage allowance.
- On flights with partner airlines, the operating carrier’s hand luggage rules apply.
Excess Baggage Fees
General:
- Fees apply for exceeding the number of pieces, weight, or size limits and vary by route and payment timing.
- Prepaying excess baggage (at least 24 hours before departure) via “Manage My Bookings” saves up to 50% compared to airport rates. Discounts apply only on UIA-operated flights.
- Airport payments must be made by bank card only.
Sample Fees:
- Extra bag (prepaid, 24+ hours before departure): €20-€94 per bag, depending on route.
- At boarding gate: Fees are 20% higher than check-in desk rates.
- Checking 3+ bags: $85-$95 per additional bag.
- Overweight (over 23 kg, up to 32 kg) or oversized (over 158 cm): Additional fees apply on top of standard/excess baggage charges.
- From Tel Aviv to Ukraine: Extra bag costs $30 (prepaid online, 24+ hours) or $55 (at airport).
Special Baggage Notes
- Fragile or high-value items (e.g., electronics, documents, jewelry) should be carried in hand luggage, as UIA is not liable for loss/damage in checked baggage.
- Sporting equipment, oversized items, or special baggage (e.g., bicycles) must be registered with UIA’s customer service at least 48 hours before departure.
- On code-share flights with partners (e.g., Air France, KLM, Austrian Airlines), the operating carrier’s baggage rules apply. Check with the partner airline for specifics.
Damaged or Lost Baggage
Damaged Baggage:
- Report immediately at the airport’s Lost & Found desk. UIA’s liability is limited to 1288 SDR (~$1800 USD) for damaged baggage.
Lost Baggage:
- File a claim within 21 days if baggage is not found. UIA is not liable for valuables in checked baggage.
