Turkmenistan Airlines Flight Change Policy

Turkmenistan Airlines allows passengers to change their flight dates, subject to fees that vary based on the timing of the request relative to the scheduled departure. These fees are calculated as a percentage of the fare paid.

Fees for Changing the Departure Date:

• More than 5 days before departure: No fee applies.
• Between 5 days (120 hours) and 96 hours before departure: 10% of the fare.
• Between 96 hours and 72 hours before departure: 15% of the fare.
• Between 72 hours and 24 hours before departure: 20% of the fare.
• Less than 24 hours before departure and after departure: 25% of the fare.

Please note that these fees apply to international flights and may differ for domestic flights. For domestic routes, the fees are:

• Between 24 hours and 3 hours before departure: 10% of the fare.
• Less than 3 hours before departure: 25% of the fare.

Important Considerations:

No-Show Penalty: Failing to appear for the flight (less than 60 minutes before departure and later) incurs a fee of $100 USD.

Refunds: Cancellation fees are similar to change fees and vary based on the timing of the cancellation relative to the departure time.

Online Ticket Refunds: Passengers who purchased tickets online can process refunds through their personal accounts. Refunds are typically processed within three days and are credited back to the original payment card.

How to Change Your Flight:

1. Online: Log into your personal account on the Turkmenistan Airlines website to manage your booking and request changes.
2. Customer Service: Contact Turkmenistan Airlines' customer service for assistance with flight changes.
3. Ticket Office: Visit a Turkmenistan Airlines ticket office for in-person assistance.