If you miss your TUI fly flight without prior cancellation—a situation referred to as a "no-show"—the airline's policy is as follows:
Cancellation or No-Show: The full price of the booked trip remains payable, and no refund is issued. However, you can request a refund for passenger-related taxes imposed by airports and governments. To do this, submit a written request to TUI fly within three months of the cancellation or no-show. Note that a fixed administrative fee of €35 per request applies.
Immediate Communication: If you anticipate missing your flight, promptly contact TUI fly's customer service to explore possible rebooking options or alternative arrangements.
Travel Insurance: Consider purchasing travel insurance that covers missed flights to mitigate potential financial losses.
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