Royal Jordanian Airlines’ baggage policy is based on the piece concept for all destinations, with allowances varying by travel class, route, and frequent flyer status. Below is a comprehensive overview of the baggage policy, including carry-on, checked baggage, excess fees, and special items, based on the latest available information.
Carry-On Baggage Allowance
Economy Class:
- One piece of carry-on baggage.
- Maximum weight: 7 kg (15 lbs).
- Maximum dimensions: 23 x 41 x 51 cm (9 x 16 x 20 inches), with the sum of dimensions not exceeding 115 cm (45 inches).
- Must fit under the seat or in the overhead bin.
Crown Class (Business Class):
- Two pieces of carry-on baggage, except on Embraer aircraft where only one piece is allowed.
- Each piece: Maximum weight of 7 kg (15 lbs) and dimensions not exceeding 23 x 41 x 51 cm (sum of 115 cm).
- Total weight for both pieces: Up to 15 kg (33 lbs).
Additional Items:
- Passengers may carry personal items like a coat, umbrella, small camera, binoculars, or crutches free of charge.
- Liquids in carry-on must comply with international regulations: containers up to 100 ml, placed in a clear, resealable 1-liter plastic bag.
Infants:
- Passengers traveling with infants can bring a fully collapsible stroller, push-chair, infant carrying basket, or car seat, which may be carried in the cabin subject to space availability.
Checked Baggage Allowance
Economy Class:
- Most destinations (except North America): Two pieces, each up to 23 kg (50 lbs), with dimensions not exceeding 158 cm (62 inches) per piece.
- To/from North America: One piece up to 30 kg (66 lbs), dimensions not exceeding 158 cm.
- Specific routes (e.g., Amman to Cairo, or from Kuwait, Rome, Doha, Iraq, UAE, Saudi Arabia, Amsterdam): Two pieces, each up to 23 kg.
- London: One piece up to 30 kg
Crown Class:
- Two pieces, each up to 32 kg (70 lbs), with dimensions not exceeding 158 cm per piece.
- Some sources indicate one piece up to 30 kg and a second up to 23 kg for specific routes.
Infants:
- One piece up to 10 kg (22 lbs), with dimensions not exceeding 115 cm (45 inches).
- Same baggage allowance as adults for children paying full adult fare.
Restrictions:
- Maximum weight per piece: 32 kg (70 lbs). Baggage exceeding this limit is not accepted, except for special baggage (e.g., sporting equipment, musical instruments, wheelchairs, pets) notified at booking.
- Bags exceeding 203 cm (80 inches) in total dimensions are not accepted, except for special baggage.
Special Provisions:
- Wheelchairs and assistive devices for passengers with reduced mobility are carried free of charge and do not count toward the baggage allowance.
- Trained service dogs (e.g., for blind or deaf passengers) may be carried in the cabin or cargo hold free of charge, subject to medical certification and approval.
Excess Baggage Fees
Additional Pieces:
To/from destinations other than North America:
- First additional piece (up to 23 kg): $140 USD (except UK: 110 GBP).
- Beirut routes: $75 USD per additional bag.
To/from North America:
- Third piece (up to 32 kg): $175 USD.
- Fourth and fifth pieces (up to 32 kg): $250 USD each.
- Sixth piece and above (up to 32 kg): $400 USD each.
Overweight Baggage:
- Bags between 23 kg and 32 kg: $100 USD per bag.
- Beirut routes: $50 USD for bags between 23–32 kg.
Oversized Baggage:
- Bags between 158 cm and 203 cm: Charged as an additional piece (e.g., $140 USD for non-North America routes).
Last-Minute Miles Redemption:
- Excess baggage can be paid with miles at select airports (e.g., Amman, Beirut, Chicago, Doha, Istanbul, Jeddah, Kuwait, Madrid, New York, Rome).
Special Baggage (Sports Equipment, Musical Instruments, Pets)
Sports Equipment:
- Items like snow/water ski equipment, golf bags (including balls and shoes), and bowling equipment (one ball, bag, and shoes) may be included in the free checked baggage allowance.
- If exceeding the allowance:
- Ski equipment: 33% of applicable excess baggage charges.
- Golf bag: 50% of applicable excess baggage charges.
- Bowling equipment (up to 158 cm): Included in free allowance; otherwise, standard excess fees apply.
- Non-motorized bicycles may be included in the free allowance; excess fees apply if the limit is exceeded.
- Surfboards and bicycles may incur a fixed handling fee due to size or fragility. Contact Royal Jordanian for specific fees.
Musical Instruments:
- Can be carried as carry-on (within size/weight limits) or checked baggage.
- Must be notified at booking; standard excess fees apply if exceeding allowance.
Pets:
- Dogs, cats, and small domestic animals may be accepted as checked baggage (cargo hold) or in the cabin (Economy Class only, if pet and crate weigh under 7 kg).
- Conditions:
- Reservation required at least 48 hours before departure.
- Approval from RJ’s Systems & Procedures Section.
- Maximum of 4 animals per aircraft.
- Pets are treated as excess baggage and cannot be included in the free allowance.
- Fees for pets as checked baggage:
- Up to 32 kg and 203 cm: Twice the normal excess baggage charge.
- Over 203 cm or 32 kg: Three times the normal excess baggage charge for the first 45 kg; additional 10 kg increments incur one excess baggage charge.
Baggage Claim and Compensation
Delayed or Lost Baggage:
- Report delayed baggage at the Baggage Services Counter in the Arrival Hall before customs clearance.
- Royal Jordanian will attempt to deliver delayed baggage to an address of your choice within 24 hours of arrival, free of charge.
- If luggage is not recovered, compensation is provided per international regulations (e.g., up to 1,131 SDRs under the Montreal Convention for loss, damage, or delay).
Damaged Baggage:
- Report damage immediately at the baggage services desk upon arrival to expedite resolution and avoid fees.
Prohibited Items:
- Valuable, fragile, or perishable items (e.g., jewelry, cash, electronics) should not be placed in checked baggage, as Royal Jordanian is not liable for their loss or damage.
Practical Tips
- Check your baggage allowance on your ticket, itinerary, or Royal Jordanian’s website (www.rj.com) before travel, as allowances may vary by route and fare type.
- Weigh and measure bags to ensure compliance with weight and size limits.
- For special items (sports equipment, musical instruments, pets), notify Royal Jordanian at booking to confirm requirements and fees.
- Use a luggage scale to avoid unexpected fees at the airport.
- Be aware that Royal Jordanian is generally strict with baggage policies, and compliance is enforced to avoid complications.
