Porter Airlines offers a range of fare options, each with its own policies regarding flight changes. Here's an overview:
Fare Types and Change Policies:
Basic Fare:
- Changes: Not permitted.
- Cancellations: Not allowed.
- Check-in: Online check-in is permitted, but boarding passes must be picked up at the airport counter.
Standard Fare:
- Changes: Permitted up to 1 hour prior to departure time, subject to availability.
- Cancellations: Allowed up to 1 hour before departure; fees apply.
- Fees: Between $75 and $86.25 per direction, per passenger.
Flexible Fare:
- Changes: Permitted up to 1 hour prior to departure time, including at the airport on the day of travel.
- Cancellations: Allowed up to 1 hour before departure; fees apply.
- Fees: Between $75 and $86.25 per direction, per passenger.
Freedom Fare:
- Changes: Permitted up to 1 hour prior to departure time, including at the airport on the day of travel.
- Cancellations: Allowed up to 1 hour before departure; fees apply.
- Fees: Between $75 and $86.25 per direction, per passenger.
Porter Pass (Various Types):
- Changes: Varies by pass type; generally permitted up to 1 hour before departure.
- Cancellations: Allowed up to 1 hour before departure; fees apply.
- Fees: Between $75 and $86.25 per direction, per passenger.
Same-Day Changes:
- Policy: Available up to 1 hour prior to departure, subject to seat availability.
- Fees: Charged per passenger, per direction, plus applicable taxes.
- Conditions: Travel must be for the same origin and destination, and the new flight must depart on the same day as the original.
- Restrictions: Not available if checked baggage has been processed or if a partner airline is involved in the itinerary.
Flight Change Plus Refund Option:
- Overview: Allows unlimited changes and cancellations without fees.
- Availability: Not offered for flights purchased as part of Porter Escapes packages, Porter Pass purchases, or itineraries involving partner airlines.
- Purchase: Must be bought for all passengers on the reservation at the same time.
Important Considerations:
- No-Show Policy: Failure to board without prior notification may result in the cancellation of the remainder of your itinerary.
- Booking Source: Changes are not permitted for tickets issued through travel agencies; contact them directly for assistance.
- Refunds: All tickets are fully refundable within 24 hours of booking. After 24 hours, cancellations are non-refundable but may be credited (less a change fee) for future Porter flights. Credits must be used within 12 months of the original booking.
