Pegasus Airlines Name Change Policy

Pegasus Airlines has a specific name change and correction policy that allows limited modifications under certain conditions. Here’s a detailed overview based on the most current information available:

No Full Name Changes or Transfers: Pegasus Airlines does not allow passengers to change the full name on a ticket or transfer it to another person. Once a reservation is confirmed, the ticket is non-transferable, meaning you cannot replace the traveler’s name with someone else’s.

Minor Corrections Permitted: The airline permits minor corrections to names, such as fixing spelling errors. Typically, this is limited to adjustments of up to 3 characters in the first or last name, provided it’s clearly the same person. For example, correcting "Jonh" to "John" or "Smithh" to "Smith" is allowed.

Legal Name Changes: If a name change is due to marriage, divorce, or another legal reason, Pegasus may allow a correction, but you must provide supporting documentation (e.g., marriage certificate, divorce decree, or other legal proof). This is treated as a correction rather than a full name change.

24-Hour Grace Period: Minor corrections made within 24 hours of booking are generally free, provided the ticket was purchased directly through flypgs.com or the Pegasus mobile app. This applies to bookings made at least 24 hours before departure. After this period, fees may apply.

Fees for Changes: Beyond the 24-hour window, a name correction fee is typically charged. The cost varies depending on the route and timing but often ranges between $50 and $200 USD. For instance:

• Domestic flights: Around $100 USD.
• International flights: Can go up to $140-$175 USD, with higher fees (e.g., $200 USD) for certain routes like the Dominican Republic. Additional service fees may apply if processed via the call center or airport rather than online.

How to Request a Change:

Online: Log into “Manage My Booking” on flypgs.com using your PNR (reservation number) and surname. If eligible, you can edit minor spelling errors there. Pay any applicable fees during the process.

Phone: Contact the Pegasus Call Centre. This is necessary for legal name changes or if online edits aren’t available.

Airport: Visit a Pegasus service desk with your booking details and ID, though this may incur higher fees.

Restrictions:

• Name changes or corrections cannot be made after check-in or if the flight has already departed.
• Tickets booked through third-party agents (not directly via Pegasus) must be modified through the agent, not Pegasus directly.
• The corrected name must match the traveler’s government-issued ID exactly, or boarding may be denied.

Process Tips: Have your PNR and ID ready. For legal changes, submit documents promptly, as processing times may vary. Changes must be completed at least 24 hours before departure to avoid complications.