Pegasus Airlines Flight Change Policy

Pegasus Airlines offers passengers the ability to change their flight bookings, subject to specific conditions and fees based on the fare class and timing of the change.

Pegasus Flex Option:

For enhanced flexibility, Pegasus Airlines provides an ancillary service called Pegasus Flex. Purchasing this option allows passengers to change their tickets to any date or route, or even cancel them, without incurring standard change fees. However, certain conditions apply:

• Timing: Changes or cancellations must be made at least 12 hours before the scheduled departure time.
• Fare Differences: If the new flight's fare is higher than the original, passengers will need to pay the difference. If it's lower, no refund is provided for the fare difference.
• Exclusions: Pegasus Flex does not cover passenger name changes.

Standard Ticket Change Policies:

For passengers without Pegasus Flex, the ability to change a booking depends on the fare class and the timing of the change:

• Advance Notice: Changes made more than 72 hours before departure may incur a fee, which varies depending on the fare class and route. For instance, for international flights, a transaction charge may apply.
• Short Notice: Changes made less than 24 hours before departure are typically subject to higher fees, often amounting to a significant portion of the original ticket price.

Specific fee amounts and conditions can vary, so it's advisable to consult Pegasus Airlines' General Rules or contact their customer service for detailed information.

How to Change Your Booking:

Online: Passengers who purchased their tickets directly from Pegasus Airlines can manage their bookings online by entering their reservation number (PNR) and surname in the 'Manage My Booking' section on the Pegasus Airlines website.

Call Center: If the ticket was purchased through the call center or an agent, passengers should contact the Pegasus Airlines call center for assistance with changes.

Important Considerations:

Service Charges: A service charge may apply to ticket changes made via the call center.

Availability: All changes are subject to seat availability on the desired flight.

Policy Updates: Airline policies can change, so it's recommended to review the latest information on Pegasus Airlines' official website or contact their customer service for the most current details.