Peach Airlines Name Change Policy

Peach Aviation, a Japanese low-cost carrier, often called "Peach Airlines." Here’s a detailed overview of their name change policy based on the latest available information:

No Full Name Changes or Transfers: Peach Aviation does not allow passengers to change the full name on a ticket or transfer it to another person. If a different traveler needs to use the ticket, the original booking must be canceled (subject to cancellation fees based on the fare type) and a new ticket purchased with the correct name.

Minor Corrections Permitted: The airline allows corrections for minor spelling errors or adjustments, such as:

• Fixing typos (e.g., "Jonh" to "John").
• Changes due to marriage or legal updates (e.g., surname changes), provided supporting documents like a marriage certificate or divorce decree are submitted. These corrections are permitted as long as the identity of the traveler remains the same, but the policy doesn’t specify a strict character limit (unlike some airlines that cap it at 3 characters).

24-Hour Grace Period: Minor name corrections within 24 hours of booking are typically free, provided the ticket was purchased directly through flypeach.com or the Peach mobile app and the flight departs more than 24 hours later. After this window, fees may apply.

Fees for Changes: Beyond the 24-hour period, a name correction fee is charged. While exact amounts aren’t always detailed publicly, they generally align with Peach’s change fees, which vary by fare type:

• Simple Peach: No changes allowed without canceling and rebooking, so corrections may require customer service intervention with a fee (e.g., around ¥5,000-¥10,000 JPY or higher, depending on the route).
• Value Peach or Prime Peach: Changes are more flexible, and corrections might incur a handling fee (e.g., ¥3,000-¥5,000 JPY) plus any fare difference if reissuing is needed. Additional charges apply if processed via the Contact Centre or airport counter rather than online.

How to Request a Change:

Online: Log into “Manage Booking” on flypeach.com with your 6-digit booking reference (e.g., MC5R5L) and surname. Minor corrections can sometimes be made here, though options are limited.

Airport: Visit a Peach counter, though this is less common and may cost more due to handling fees.

Restrictions:

• Name corrections must be completed at least 1 hour before the scheduled departure time.
• The corrected name must match the traveler’s government-issued ID (e.g., passport for international flights).
• Tickets booked through travel agents must be adjusted via the agent, not Peach directly.
• Other passenger details (e.g., date of birth, gender, address) can be modified via the Contact Centre, but names are stricter.

Process Tips: Have your booking reference and ID ready. For legal changes, submit documents promptly (via email or at an office), as processing isn’t instant. The name on the ticket must align with your ID to avoid boarding issues.