Norwegian Air Shuttle Flight Change Policy

Norwegian Air Shuttle offers passengers the flexibility to modify their flight bookings, including changes to travel dates, times, destinations, and passenger names, subject to specific conditions and fees. Here's an overview of their flight change policy:

General Change Policy:

Modification Window: Changes to date, time, destination, and name can be made up to 30 minutes before the scheduled departure for most destinations.

Change Fees:

• LowFare and LowFare+ Tickets: Changes made 24 hours after the initial purchase, or 4 hours after purchase for bookings made less than 24 hours before departure, incur a change fee.
• Flex Tickets: No change fee applies; however, any fare difference must be paid.

Fare Differences: Regardless of the ticket type, passengers must pay any fare difference between the existing flight and the new one. If changing to a cheaper fare, the price difference is not refunded.

Destination Changes: Destinations can only be changed from domestic to domestic (within the same country) or international to international.

Name Changes: Name changes are allowed up to 30 minutes before departure, subject to a fee.

Booking Channels and Service Charges:

• Online Changes: Modifying bookings online is free of service charges.
• Phone and Airport Changes: A service charge of €30 per person, each way, applies for bookings and changes made by phone or at the airport.

24-Hour Grace Period:

Refund Eligibility: Norwegian offers a full refund within 24 hours of the original purchase, provided the cancellation is made at least 4 hours before the scheduled departure.

Important Considerations:

Ticket Type Differences: Policies vary based on the fare type (LowFare, LowFare+, Flex). Review your ticket's specific terms before making changes.

Advance Planning: To minimize fees and ensure availability, initiate changes as early as possible before your flight.

Official Sources: For the most accurate and current information, refer to Norwegian's official website or contact their customer service directly, as policies and fees are subject to change.