Kuwait Airways' policies regarding missed flights, often referred to as "no-show" situations, are outlined in their Conditions of Carriage and related documents. Here's an overview:
Refundable Tickets: If you hold a refundable ticket and miss your flight, you may be eligible for a refund. Refunds are typically processed when your ticket coupon, receipt, and all unused flight coupons are surrendered to the airline.
Non-Refundable Tickets: For non-refundable tickets, refunds are generally not permitted. However, specific conditions may apply based on regional regulations or exceptional circumstances.
If Kuwait Airways cancels a flight, fails to operate a flight reasonably according to schedule, or causes you to miss a connecting flight on which you hold a reservation, you may be entitled to an involuntary refund. The amount of the refund will depend on the portions of the ticket used:
First Rebooking: Kuwait Airways permits the first rebooking free of charge against a General Purpose (GP) letter and ticket issued with a canceled segment.
Subsequent Changes: For each subsequent change, rebooking or reissue fees must be collected as per the rules of the ticketed fare, provided the fare is still applicable.
Review Fare Conditions: Before booking, carefully examine the fare rules associated with your ticket to understand the flexibility and potential penalties for changes or cancellations.
Contact Kuwait Airways Promptly: If you anticipate missing your flight or have already missed it, reach out to Kuwait Airways as soon as possible to discuss your options.
Consider Travel Insurance: Purchasing travel insurance that covers missed departures can provide additional protection and compensation in such situations.
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