Kulula Airlines Missed Flight Policy

Kulula Airlines has specific policies regarding missed flights, commonly referred to as "no-show" situations. Here's an overview:

1. Check-In Deadlines:

Check-In Process: Passengers must complete the check-in process by the specified deadline. Failure to do so may result in a 100% cancellation fee for the missed flight, and any onward connecting flights may also be canceled.

2. No-Show Policy:

Automatic Cancellation: If a passenger is a no-show for an outbound flight on a return ticket, the return or onward flight segments will also be canceled. To prevent this, passengers should inform Kulula at least 45 minutes before the departure of the missed flight.

3. Refunds and Rebooking:

Refunds: Kulula's policy generally does not provide refunds for missed flights. However, passengers may retain the value of the return flight, which can be rebooked upon request, possibly incurring a rebooking fee and fare difference.

Recommendations:

Review Fare Conditions: Before booking, examine the fare rules associated with your ticket to understand flexibility and potential penalties for changes or cancellations.

Contact Kulula Promptly: If you anticipate missing your flight, notify Kulula at least 45 minutes before departure to discuss your options and avoid automatic cancellation of subsequent flights.

Consider Travel Insurance: Purchasing travel insurance that covers missed departures can provide additional protection and compensation in such situations.