Jeju Air's policies regarding missed flights, often referred to as "no-show" situations, are outlined as follows:
A passenger is considered a no-show if they fail to board the flight without prior cancellation or modification of their booking.
Within 24 Hours of Booking: If a booking is changed or canceled within 24 hours after being made, no change or cancellation fees are applied, provided the booking was made through Jeju Air's official channels (website, mobile app, airports, or Customer Service).
After 24 Hours of Booking: Changes to flight dates, days, flights, and classes can be made, subject to payment of any difference in airfare and a change fee. Cancellations may incur fees, and if charges and penalties exceed the airfare paid, only the airfare paid is forfeited.
Review Fare Conditions: Before booking, carefully review the fare conditions associated with your ticket to understand the flexibility and potential penalties for changes or cancellations.
Contact Jeju Air Promptly: If you anticipate missing your flight or need to make changes, contact Jeju Air as soon as possible to discuss your options.
Consider Travel Insurance: Purchasing travel insurance that covers missed departures can provide additional protection and compensation in such situations.
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