Japan Airlines Name Change Policy

Japan Airlines (JAL) has specific policies regarding name changes and corrections on tickets:

Name Changes:

General Policy: JAL does not permit changing the name on a ticket to transfer it to another individual. Tickets are valid only for the passenger whose name appears on the reservation. If a different person needs to travel, the existing reservation must be canceled, and a new booking made in the new passenger's name. Please note that cancellations may be subject to handling charges.

Name Corrections:

Minor Corrections: If there are minor errors in the passenger's name, such as typographical mistakes, JAL may allow corrections. It's essential to contact the JAL Call Center promptly to address such issues.

Procedure: To request a name correction, reach out to JAL's Call Center as soon as possible. They may require you to provide identification documents, such as a passport, to process the correction.

Important Considerations:

Exact Match: Ensure that the name on your ticket matches exactly with your government-issued identification to avoid any issues during check-in and boarding. Discrepancies can lead to being denied boarding.

Timeliness: Address any discrepancies as soon as they are noticed to allow sufficient time for processing.

Documentation: Be prepared to provide necessary identification documents to support the name correction request.