ITA Airways Flight Change Policy

ITA Airways provides flexible options for passengers wishing to modify their flight bookings, with policies varying based on fare type and specific circumstances:

General Flight Changes:

Online Modifications: Passengers can manage flight changes and refunds independently through the ITA Airways website or mobile app.

Fare Rules: Changes and refunds are subject to the specific fare conditions associated with the ticket purchased.

Long-Haul Economy Light Fares:

Change Fee: For long-haul trips in Economy Light, tickets can be changed at any time with an additional charge of $199 per route.

Involuntary Changes:

Flight Disruptions: If ITA Airways cancels or reschedules a flight, passengers are entitled to rebook on an alternative flight without penalty.

Refund Eligibility: In cases of flight cancellations or significant schedule changes (e.g., delays of three hours or more), passengers can request a full refund of the unused ticket portion.

Special Circumstances:

Medical Emergencies: In events such as medical emergencies, change fees may be waived upon providing appropriate documentation.

Booking Channels:

Direct Purchases: Tickets bought directly through ITA Airways' channels (website, app, Customer Center) can be managed online or via the Customer Center.

Travel Agency Purchases: For tickets purchased through travel agencies, passengers should contact the respective agency for changes or refunds.