Icelandair Flight Change Policy

Icelandair offers passengers the flexibility to modify their flight bookings, with policies varying based on the fare type purchased. Below is an overview of their flight change policies:

Fare Types and Change Policies:

Economy Light:

• Changes: Permitted with a change fee of 40% of the fare price when processed through the call center, plus any applicable fare difference. If changes are made online, the fee is reduced to 20% of the fare price.
• Refunds: Non-refundable.

Economy Standard:

• Changes: Allowed for a change fee, with any fare difference applicable. All changes must be made before the original flight's departure.
• Refunds: Non-refundable, except for unused government and airport taxes.

Economy Flex:

• Changes: Permitted without a change fee; however, any fare difference applies.
• Refunds: Fully refundable, minus any booking fees.

Saga Premium:

• Changes: Allowed with a change fee, plus any fare difference.
• Refunds: Non-refundable, except for unused government and airport taxes.

Saga Premium Flex:

• Changes: Permitted without a change fee; fare differences may apply.
• Refunds: Fully refundable, minus any booking fees.

Change Fees Based on Travel Origin:

Between Iceland and Europe:

• Originating in Iceland: ISK 13,000
• Originating in other European countries: EUR 75

Between Iceland and North America:

• Originating in the USA: USD 250
• Originating in Canada: CAD 250
• Originating in Iceland: ISK 13,000

Between North America and Europe:

• Originating in the USA: USD 250
• Originating in Canada: CAD 250
• Originating in other European countries: EUR 140

How to Change Your Flight:

Online: Log in to the "Manage Booking" section on Icelandair's website using your last name and booking reference. Here, you can view or change your itinerary, purchase additional baggage, request seats, pre-purchase meals, change travel dates, or request accessibility assistance.

Call Center: Contact Icelandair's customer service for assistance with changes. Be aware that changes made through the call center may incur higher fees compared to online modifications.

Important Considerations:

Fare Differences: When changing flights, if the new fare is higher than the original, passengers must pay the difference. If the new fare is lower, refunds may not be provided, depending on the fare type.

Name Corrections: Minor corrections to misspelled names can be made by contacting Icelandair's service center. Complete name changes or ticket transfers are not permitted, except for legal name changes due to events like marriage.

No-Show Policy: Failure to cancel or change your booking before departure may result in forfeiture of the ticket's value, depending on the fare conditions.

Refunds and Cancellations:

Within 24 Hours: Tickets booked through Icelandair's channels can be canceled without penalty within 24 hours of purchase, provided the reservation was made more than two days before departure. This policy excludes group bookings of 10 or more. The refund will exclude any ticketing fees.

Refund Process: To request a refund, contact Icelandair's customer service or submit a request through their website. Processing times may vary based on the payment method and fare type.