Flyone's official documentation does not explicitly detail policies regarding missed flights. However, their General Conditions of Carriage outline refund procedures for unused tickets, which may apply in cases of missed flights. Key points include:
Refund Eligibility: Refunds are processed upon presentation of the passenger coupon and all unused flight coupons. The refund is made to the person who paid for the ticket, provided sufficient proof of payment is presented.
Involuntary Refunds: If the carrier cancels a flight, fails to operate a flight within a reasonable timeframe, removes a scheduled stopover or destination indicated on the ticket, or causes the passenger to miss a connecting flight for which they hold a reservation, the passenger is entitled to a refund. The refund amount is the full fare paid if no portion of the ticket has been used, or the difference between the fare paid and the applicable fare for the portion of the journey already completed.
Voluntary Refunds: When the passenger requests a refund for reasons other than those outlined above, the refund amount is calculated based on the carrier's fare regulations.
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