EVA Air permits certain name corrections on tickets to ensure they match the passenger's government-issued identification. Effective April 7, 2021, passengers can request a one-time name correction for a fee of USD 50 or its equivalent in local currency. This fee is non-refundable and does not offer discounts for children or infants.
Typographical Errors: Minor spelling mistakes in the passenger's name.
Name Order Reversal: Switching the first name and surname or the first and middle names.
Title Correction: Amending an incorrect title (e.g., Mr., Ms.).
Alias or Middle Name Addition/Deletion: Including or removing an alias, "Also Known As" (AKA), or a middle name.
Non-Transferability: Tickets are non-transferable; changing the name to another individual is not permitted.
Code-Share Flights: If the ticket includes flights operated by other airlines or code-share flights, name modifications may not be allowed.
Direct Bookings: Contact the nearest EVA Air ticketing office to request a name correction.
Third-Party Bookings: If the ticket was purchased through a travel agency, please reach out to the original issuing agent for assistance.
Consistency: Ensure that the name on the ticket matches exactly with the passenger's passport or government-issued identification to avoid complications during travel.
Timeliness: Address any name discrepancies as soon as they are identified to allow sufficient time for processing.
Fees: The name change fee is separate from any other applicable fees, such as fare differences or service charges.
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