Edelweiss Air's flight change policies are determined by the fare conditions associated with your ticket and the method of booking. Here's an overview:
Direct Bookings (flyedelweiss.com or Edelweiss Service Center): If you purchased your ticket through Edelweiss Air's official website or Service Center, you may be able to alter your flight, depending on the fare conditions. To initiate changes, contact the Edelweiss Service Center with your six-digit reservation number.
Third-Party Bookings (Travel Agencies or swiss.com): For tickets booked via travel agencies or swiss.com, please reach out to the respective booking office to inquire about changes or cancellations.
Fare-Specific Policies: The ability to change or cancel your flight, as well as any associated fees, depends on the specific fare type purchased. It's essential to review the fare conditions applicable to your ticket to understand any restrictions or charges.
Changing Seat Reservations: If you need to modify your seat reservation due to a flight change, there's no additional charge if you select a seat at the same or a lower price on the new flight. However, fees are non-refundable if you switch to another airline, if the chosen seat category isn't available on the new flight, if you cancel your trip, have duplicate seat reservations, or no longer wish to have a seat reservation.
Eligible Refunds: Refunds are processed based on the fare conditions of your ticket. For tickets booked directly with Edelweiss Air, refunds can be requested through their contact form.
Fare Conditions: Always review the specific fare conditions associated with your ticket before making any changes, as policies may vary based on fare type and route.
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