Condor Airlines' baggage policy varies by fare type, travel class, and destination. Below is a concise overview based on the latest available information:
Carry-On Baggage
Economy Zero/Light Fare: One small personal item (e.g., handbag, laptop bag) with max dimensions of 40 x 30 x 10 cm. A larger carry-on (up to 55 x 40 x 20 cm, 8 kg) can be added for a fee (~$10-$20, depending on route).
Economy Classic/Flex: One carry-on (up to 55 x 40 x 20 cm, 8 kg) and one small personal item.
Premium Economy: One carry-on (up to 55 x 40 x 20 cm, 10 kg) and one personal item.
Business Class: Two carry-ons (up to 55 x 40 x 20 cm, max combined weight 16 kg) and one personal item.
Additional Notes:
- Carry-ons must fit under the seat or in overhead bins. Exit row/Business Class passengers must use overhead bins.
- Liquids in carry-ons must follow EU/US rules: max 100 ml per container in a single, transparent, resealable 1-liter bag. Duty-free items in sealed bags with receipts are allowed.
- Smart baggage with lithium batteries is allowed as carry-on only if the battery is removable; max two spare batteries per person.
- Prohibited items: Samsung Galaxy Note 7, lighters (on US flights), sharp objects (e.g., knives, scissors).
Checked Baggage
Allowance by Fare and Zone:
Economy Zero/Light: No free checked baggage. Can purchase 20 kg allowance (~$25-$75, depending on zone).
Economy Classic/Flex:
- Zones 1-4, 6: Up to 20 kg total, any number of bags.
- Zone 5 (USA/Canada/San Juan): One bag up to 23 kg.
- Brazil: Two bags up to 32 kg each.
Premium Economy:
- Zones 1-4, 6: Up to 25 kg.
- Zone 5: One bag up to 32 kg.
Business Class:
- Zones 1-4, 6: Up to 30 kg.
- Zone 5: Two bags up to 32 kg each.
Infants (under 2): Separate allowance (e.g., 10-20 kg depending on fare/route); baby strollers, car seats, and cribs are free (max two per child, excluding joggers/trailers).
Dimensions and Weight:
- Max dimensions per bag: 158 cm (length + width + height).
- Max weight per bag: 32 kg for safety reasons.
Group Bookings: Checked baggage allowance can be distributed unevenly among travelers with the same booking number (Zones 1-4, 6).
Excess Baggage Fees
Pre-Booked (up to 8 hours before departure):
- Zones 1-4, 6: Additional 5-20 kg packages (~$25-$100, depending on zone and weight).
- Zone 5: Extra bag up to 23 kg (~$75-$180).
At Airport:
- Zones 1-2, 6: ~$18/kg.
- Zones 3-4: ~$24/kg.
- Zone 5: $120-$180 per bag.
- Oversized (>158 cm): $120-$240 per bag, depending on zone.
- Excess over 20 kg must be pre-registered via Special Reservations.
Carry-On Excess:
- At check-in: ~$35-$45.
- At gate: $90-$150, depending on zone.
Sports Equipment
- Counts as checked baggage; must be registered 8 hours prior via website or Service Center.
- Max dimensions: 200 x 40 x 100 cm or 300 x 40 x 60 cm; max weight: 30 kg.
- Business Class: One piece free (with registration).
- Fees (if not within allowance): Vary by zone (~$50-$100); oversized equipment requires Special Reservations
- Non-registered sports equipment may be refused or charged higher fees at the airport.
Special Items
- Medical Equipment (e.g., CPAP machines): Free, but must meet carry-on size/weight limits or be suitably packed for checked baggage. Register in advance with make, model, weight, and dimensions.
- Musical Instruments/Fragile Items: Can be carried in the cabin within allowance or on an adjacent seat for a fee if oversized.
Lost or Damaged Baggage
- Delayed: Report at the airport’s Lost and Found for a Property Irregularity Report (PIR).
- Damaged: Report immediately at the airport or within 7 days in writing. Condor offers repair or replacement via partners.
- Lost: Report within 7 days; file a claim with customer service.
Important Notes
Partner Airlines/Codeshares: If your flight includes segments operated by other airlines (e.g., Lufthansa), their baggage rules may apply for that segment. Check with the operating carrier.
Zone Definitions:
- Zone 1: Germany, Italy, Croatia, Austria, Portugal (Faro), Spain (excl. Canary Islands), etc.
- Zone 2: Egypt, Greece, Morocco, Canary Islands, Turkey, Cyprus, etc.
- Zone 3: Caribbean, Mexico, Kenya, Thailand, etc.
- Zone 4: Maldives, Mauritius, South Africa, etc.
- Zone 5: USA, Canada, San Juan.
- Zone 6: Similar to Zone 2 for sports baggage.
Tips:
- Pre-book extra baggage online to save up to 50%.
- Check your ticket or Condor’s “My Booking” for specific allowances.
- Strict enforcement of weight/size is reported, though inconsistently applied.
