Canadian North Flight Change Policy

Canadian North's flight change policies are influenced by fare type, timing of the change, and specific circumstances. Here's an overview:

General Change Fees:

Modification or Cancellation: A fee of $75 plus taxes per segment applies, in addition to any fare difference.

Refunds:

Non-Refundable Tickets: Once ticketed, these fares are non-refundable.

Name Changes:

Fee: $50 plus taxes.

Restrictions: Name changes are not permitted on partially used tickets.

Flight Delays and Cancellations:

Under the Air Passenger Protection Regulations, Canadian North, as a small carrier, has specific obligations:

• Rebooking: For delays or cancellations within their control, they must rebook you on their next available flight or on a partner airline's flight.
• Refunds: If rebooking doesn't meet your travel needs, you're entitled to a refund.

Compensation for Inconvenience:

For delays or cancellations within the airline's control (excluding safety-related issues):

• 3-6 Hours Delay: $125
• 6-9 Hours Delay: $250
• 9+ Hours Delay: $500

To claim compensation, submit a request in writing to the airline within one year of the delay or cancellation.