Blue Panorama Airlines ceased operations in October 2021 and is no longer operating as an airline. As a result, there is no active baggage policy, as the airline does not currently provide passenger services. However, based on historical information from when Blue Panorama was operational, I can provide an overview of its baggage policy as it existed prior to suspension, noting that this information is no longer applicable for travel. This summary draws from archived web sources and reflects the policy for its Blu-express (low-cost) and regular services.
Historical Carry-On Baggage Policy (Pre-2021)
Allowance:
- One carry-on bag plus one personal item (e.g., briefcase, laptop, purse, camera bag) per passenger.
- Additional items permitted free: coat, blanket, camera, binoculars, reading material, collapsible wheelchair, crutches/prostheses (if passenger is dependent), or infant items like a diaper bag.
Weight:
- Blu-express (domestic Italy, Europe, Albania, Russia): Maximum 10 kg (22 lbs).
- International (Africa, Far East, Caribbean, Americas): Maximum 5 kg (11 lbs).
Dimensions:
- Maximum 55 x 40 x 20 cm (21.6 x 15.7 x 7.8 inches), including handles and wheels (total linear dimensions not exceeding 115 cm/45 inches).
- Personal item: Typically smaller, e.g., 20 x 25 x 33 cm (8 x 10 x 13 inches).
Historical Special Items
Sports Equipment:
- Counted as checked baggage, subject to standard or excess fees if oversized/overweight.
- Examples: bicycles, surfboards, golf sets, diving gear. Restrictions applied (e.g., surfboards limited by aircraft type).
- Required advance notice and proper packaging.
Musical Instruments:
- Small instruments within carry-on limits (55 x 40 x 20 cm) allowed in the cabin.
- Larger instruments (e.g., cello, harp) up to 52 x 40 x 135 cm could be carried in the cabin with an extra seat purchase (rigid case required; double basses not allowed).
- Checked instruments required hard cases and limited release tags.
Pets:
- Small dogs, cats, and ferrets (up to 10 kg/22 lbs, including carrier) allowed in the cabin for €10/kg (domestic/Europe) or €18/kg (international to Kenya, Tanzania, Caribbean).
- Carrier size: Must fit under the seat (e.g., 45 x 35 x 25 cm).
- Domestic Italy only: Household birds permitted.
- Maximum 5 animals per carrier (combined weight under 8 kg/17 lbs).
- Fee: $125 (domestic/international Europe), $200 (outside Europe).
Additional Notes
Operational Context:
- Blue Panorama operated under Blu-express for low-cost domestic and short-haul flights and Executive Blue for business charters. It was based at Rome Fiumicino and Milan Malpensa, with a focus on leisure destinations (Caribbean, Greece, Thailand, Albania).
- The airline planned to rebrand as Luke Air in 2020–2021 but suspended operations in October 2021 due to financial difficulties, with liquidation finalized in 2022.
Check-In:
- Online check-in was available but reportedly unreliable in Rome, with passengers often needing to visit check-in desks.
- Airport check-in closed 40–50 minutes before departure; passengers advised to arrive 2 hours early.
Strictness:
- Carry-on size was strictly enforced using sizers, with frequent complaints about oversized bag fees.
- Checked baggage weight was monitored, and passengers reported unexpected fees (e.g., €90 for 20 kg despite ticket indications of free allowance).
- Name change fees (€50–€100) were charged for minor discrepancies (e.g., missing middle names), causing significant customer dissatisfaction.
Lost/Damaged Baggage:
- Claims required reporting at the airport or within 7 days. Contact was difficult, with poor customer service response times.
- Passengers reported lost luggage (e.g., 50+ bags left behind on Rome–Havana flights) and lack of compensation.
Current Status and Recommendation
Since Blue Panorama Airlines is no longer operating, this baggage policy is irrelevant for current travel planning. If you were seeking this information for a past claim or refund related to Blue Panorama, contact their former office (Blue Panorama Airlines S.p.A., Viale delle Arti 123, Pal. D, 00054 Fiumicino, Italy) or check with refund agencies like rimborsoalvolo.it. For current travel, consider alternative Italian carriers like ITA Airways, Neos, or low-cost options like Ryanair or Wizz Air, and verify their baggage policies directly on their websites.
