Azul Brazilian Airlines does not explicitly outline a specific policy for passengers who miss their flights due to late arrival at the airport. However, general airline practices suggest that if a passenger misses a flight due to their own circumstances, the ticket may be forfeited without refund or rebooking options.
For cancellations initiated by the passenger, Azul Airlines allows changes or cancellations up to one year after ticket issuance. To avoid fees, such requests must be made within 24 hours of booking. After this period, cancellations may incur fees, which vary based on the route and fare type.
If Azul Airlines cancels or significantly delays a flight, passengers may be entitled to compensation, especially for flights departing from European airports, as per EU regulations.
Given the lack of a specific missed flight policy, it's advisable to contact Azul Airlines' customer service promptly if you anticipate or have missed your flight. They can provide guidance on available options, which may include rebooking or standby travel, depending on the fare conditions and availability.
To minimize the risk of missing a flight, ensure timely arrival at the airport, considering check-in and security procedures.
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