Air Transat Missed Flight Policy

If you miss your Air Transat flight, your options for rebooking or refunds depend on your ticket type, fare conditions, and the specific circumstances surrounding the missed flight.

No-Show Policy:

Cancellation of Remaining Itinerary: If you fail to use the first segment of your ticket (i.e., you are a "no-show" for the outbound flight), Air Transat may cancel your subsequent flights on the same itinerary. It's advisable to inform the airline if you don't plan to use the initial segment to avoid losing the entire itinerary.

Rebooking Options:

Contact Air Transat Promptly: If you miss your flight, contact Air Transat as soon as possible to discuss rebooking options. Depending on availability and fare conditions, the airline may accommodate you on the next available flight, possibly with a fee.

Compensation for Delays or Cancellations:

Canadian Regulations: Under Canada's Air Passenger Protection Regulations, if your Air Transat flight is delayed by at least two hours, canceled, or you are denied boarding, you may be entitled to compensation and standards of treatment. For more information, consult Air Transat's Disruptions & Recourses page.

Recommendations:

Review Fare Conditions: Familiarize yourself with the terms and conditions of your specific fare to understand your rights regarding rebooking, refunds, and compensation.

Notify the Airline: If you anticipate missing a flight segment, inform Air Transat in advance to prevent the cancellation of your entire itinerary.

Contact Customer Service: For personalized assistance, reach out to Air Transat's customer service directly regarding missed flights and potential compensation.

Document Everything: Keep records of all communications, receipts, and documents related to your flight disruption, as they may be necessary for claims or reimbursements.

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