If you miss your Air Serbia flight, your options and potential compensation depend on your ticket type, fare conditions, and the specific circumstances surrounding the missed flight.
Cancellation of Remaining Itinerary: If you fail to use the first segment of your ticket (e.g., the outbound flight), Air Serbia may cancel your subsequent flights on the same ticket. It's important to inform the airline if you don't plan to use the initial segment to avoid losing the entire itinerary.
Contact Air Serbia Promptly: If you miss your flight, contact Air Serbia as soon as possible to discuss rebooking options. Depending on availability and fare conditions, the airline may accommodate you on the next available flight, possibly with a fee.
EU Regulations: Under EU Regulation EC 261/2004, if your Air Serbia flight is delayed by 3 hours or more upon arrival, or if it's canceled less than 14 days before departure, you may be entitled to compensation ranging from €250 to €600 per passenger, depending on the flight distance. Exceptions apply if the disruption was due to extraordinary circumstances beyond the airline's control.
Review Fare Conditions: Familiarize yourself with the terms and conditions of your specific fare to understand your rights regarding rebooking, refunds, and compensation.
Notify the Airline: If you anticipate missing a flight segment, inform Air Serbia in advance to prevent the cancellation of your entire itinerary.
Contact Customer Service: For personalized assistance, reach out to Air Serbia's customer service directly regarding missed flights and potential compensation.
Document Everything: Keep records of all communications, receipts, and documents related to your flight disruption, as they may be necessary for claims or reimbursements.
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