Jetstar Airways enforces specific baggage policies that vary based on your fare type and any additional options you select. Here's a detailed overview:
Carry-On Baggage
Standard Allowance (Starter Fare):
- Items: 2 (1 main item + 1 small item)
- Combined Weight: 7 kg
Size Restrictions:
- Main Item: Must fit in the overhead locker and not exceed 56 cm (height) x 36 cm (width) x 23 cm (depth), including wheels and handles
- Small Item: Should fit under the seat in front of you; examples include a handbag, thin laptop bag, or small backpack
Optional Upgrade: +7 kg Extra Carry-On
Total Allowance: 14 kg across 2 items
- Main Item: Maximum 10 kg
- Small Item: Fits under the seat
Availability: Limited per flight and only on selected routes
Purchase Options: Available during booking or via Manage Booking
Note: Purchasing this option online in advance is more cost-effective than at the airport
Important: Jetstar strictly enforces carry-on limits. Exceeding the allowance can result in fees and mandatory checking of your bag. For instance, a passenger was charged AUD $75 for exceeding the limit by just 900 grams .
Checked Baggage
Inclusion:
- Not included in Starter fares; must be purchased separately
- Maximum Allowance: Up to 40 kg per passenger
- Individual Bag Limit: No single bag can exceed 32 kg
- Oversized Items: Items longer than 1 meter may incur additional handling fees
Purchasing Options:
- During Booking: Cheapest option
- After Booking (Online): Slightly higher cost
- At the Airport: Most expensive; subject to availability
Special Items:
- Certain items like prams, portable cots, high chairs, approved car seats, and wheelchairs can be checked in for free, subject to size and weight restrictions
Excess Baggage Fees
Carry-On:
- At Airport Check-In:
- Domestic Flights (Australia): AUD $60 for +7 kg
- International Flights: AUD $85 for +7 kg
- At Boarding Gate:
- Domestic Flights (Australia): AUD $75 for +7 kg
- International Flights: AUD $110 for +7 kg
- Note: If your carry-on exceeds 14 kg or any single item is over 10 kg, it must be checked in, and excess baggage fees will apply
Checked Baggage:
- Excess baggage is charged per kilogram over your purchased allowance. It's advisable to pre-purchase the appropriate allowance to avoid higher fees at the airport .
