South African Airways Name Change Policy

South African Airways (SAA) provides options for passengers to correct or change the name on their tickets, subject to specific conditions and potential fees.

Name Corrections:

Minor Corrections: If your name contains typographical errors of up to three letters, you can request a correction. This process is designed to rectify small mistakes and ensure that the name on the ticket matches your identification documents. To initiate a name correction, complete the Request Traveler Name Change form on SAA's website.

Name Changes:

Transferring Ticket to Another Person: SAA allows the transfer of a ticket to another individual. This process requires you to provide the new passenger's details as they appear on their passport or identification document. Supporting documents, such as a passport, identity card, or marriage certificate, may be required. To request a name change, fill out the Request Traveler Name Change form.

Procedure:

Access the Form: Visit the Request Traveler Name Change page on SAA's official website.

Provide Booking Details: Enter your booking reference number and ticketing number.

Select the Appropriate Option: Choose between "Name correction" for minor errors or "Name change" to transfer the ticket to another person.

Enter the Required Information: Fill in the necessary fields with accurate information as per the identification documents.

Submit Supporting Documents: Upload any required supporting documents, such as a passport or marriage certificate.

Acknowledge Terms and Conditions: Confirm that you have reviewed and accepted SAA's terms and conditions related to name changes and corrections.

Important Considerations:

Fees: Be aware that fees may apply for name corrections or changes. The exact amount can vary, so it's advisable to review SAA's policies or contact their customer support for detailed information.

Timeliness: Submit any name correction or change requests as soon as possible to avoid potential issues during check-in or boarding.

Accuracy: Ensure that all information provided matches the identification documents to be used during travel.