Silver Airways Name Change Policy

Silver Airways allows name corrections on tickets under certain conditions, but full name changes or ticket transfers to another person are generally not permitted. Here’s a detailed overview of their name change policy based on the latest available information:

Minor Name Corrections: Silver Airways permits corrections for small errors, such as:

• Spelling mistakes or typos (typically up to 3 characters, e.g., "Jonh" to "John").
• Adjustments due to legal changes like marriage or divorce, with supporting documentation (e.g., marriage certificate, divorce decree). These corrections are allowed as long as the traveler’s identity remains the same and the ticket is unused.

Full Name Changes: Transferring a ticket to a different person by changing the full name is not allowed. If a different traveler needs to use the ticket, the original booking must be canceled (subject to cancellation fees based on fare rules) and a new ticket booked with the correct name.

24-Hour Grace Period: Minor corrections within 24 hours of booking are usually free, provided the ticket was purchased directly through silverairways.com and the flight departs at least 7 days later. After this period, fees apply.

Fees for Corrections: Beyond 24 hours, a name correction fee is typically charged:

• A standard fee of around USD 50 applies for most corrections, though this can vary by fare type and timing.
• Additional service fees (e.g., USD 25-50) may apply if processed via phone or at the airport instead of online.
• Fare differences are not usually charged for name corrections alone, but reissuing a ticket might incur extra costs if fares have increased.

Restrictions:

• Changes must be made at least 2 hours before departure and before check-in.
• The corrected name must match the traveler’s government-issued ID (e.g., passport).
• Tickets booked via third parties or codeshare partners (e.g., United) may have additional restrictions.

Process Tips: Have your confirmation code and ID ready. For legal corrections, submit documents early (e.g., via email to customer service or at an office). Ensure the name matches your ID to avoid boarding issues.