Singapore Airlines Name Change Policy

Singapore Airlines has specific guidelines regarding name corrections on tickets:

Name Corrections:

Minor Corrections: If there's a misspelling of three characters or fewer in the passenger's name, a correction can be made for a fee of USD 50.

Salutation Changes: Adjustments to the salutation (e.g., Mr., Ms.) are permitted.

Married/Maiden Name Corrections: Changes due to marriage or divorce can be accommodated upon providing valid documentation, such as a marriage certificate.

Adding Middle Name: If a middle name was omitted during booking, it can be added.

Important Considerations:

Complete Name Changes: Tickets are non-transferable; therefore, full name changes are not allowed.

Post-Travel Corrections: Name corrections cannot be made once travel has commenced.

Procedure for Requesting a Name Correction:

Insert OSI/SSR Remark: Add a remark in the Passenger Name Record (PNR) detailing both the incorrect and correct names.

Obtain Confirmation: Secure confirmation from any operating carriers involved and request them to add an OSI/SSR to Singapore Airlines to authorize the change.

Submit Documentation: Email a copy of the passenger's passport or relevant documents (e.g., marriage certificate) to the designated Singapore Airlines support email.

Update Name Field: Once authorized, update the name field in the booking to reflect the correct name.

Reissue Ticket: Reissue the ticket without altering flights, dates, or class, and collect the applicable fee as an OC tax.

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