Porter Airlines has a specific name change and correction policy that allows passengers to modify their names under certain conditions, but it comes with limitations and potential fees. Here's an overview based on the latest available information:
No Full Name Changes for Ticket Transfers: Porter Airlines does not permit transferring a ticket to another person. If a major name change is needed (e.g., giving the ticket to someone else), the existing reservation must be canceled (subject to applicable cancellation fees) and a new booking made with the correct name.
Minor Corrections Allowed: The airline allows corrections for minor errors, such as spelling mistakes in the first or last name (typically up to 3 characters). These can often be fixed by contacting Porter’s Call Centre
24-Hour Grace Period: Name changes or corrections made within 24 hours of booking are generally free of charge, provided the booking was made directly through flyporter.com. This allows passengers to fix typos or other errors without penalty shortly after purchasing the ticket.
Fees After 24 Hours: If the correction is requested after the 24-hour window, a name change fee may apply, depending on the fare type and timing of the request. The exact fee varies and is subject to the airline’s fare rules, which may also include any applicable difference in fare if rebooking is required.
Legal Name Changes: For changes due to marriage, divorce, or adoption, passengers must contact Porter Airlines directly and provide legal documentation (e.g., marriage certificate or divorce decree) to support the request. These are treated as corrections rather than full name changes, but fees may still apply if outside the 24-hour period.
Restrictions: Changes to gender or date of birth are not supported under the name correction policy. Additionally, only the person who made the original booking can manage it, including name corrections. Tickets that are partially traveled or tied to certain fare types (e.g., Basic fares) may have stricter limitations on changes.
Verification: The name on the ticket must match the passenger’s government-issued ID. Any correction must align with this requirement to avoid boarding issue
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