Jetstar Airways allows passengers to make name changes on bookings, subject to specific conditions and fees, which vary depending on the fare type purchased.
Starter Fare:
Name Changes:
- Permitted: Yes.
- Conditions:
- Name changes must apply to all flights for the individual passenger within the booking.
- Changes must be made before the original scheduled flight opens for check-in at the airport.
- Fees:
- A change fee applies per passenger, per flight.
- Any fare difference between the original and new fare must be paid.
Important Considerations:
Booking Channels:
- Name changes can be made via the Jetstar Contact Centre.
- Additional service fees may apply if the booking was not originally made through the Jetstar Contact Centre.
Exceptions:
- Name changes are not permitted for bookings made using Qantas Frequent Flyer Points Plus Pay or JAL Mileage.
Timeframes:
- All permitted changes must be made before the original scheduled flight opens for check-in at the airport.
