Cathay Pacific Airways Name Change Policy

Cathay Pacific Airways has specific policies regarding name corrections on flight tickets to ensure that passenger names match their travel documents.

Name Corrections:

Minor Corrections: Cathay Pacific allows corrections for minor errors such as:

• Spelling mistakes or typographical errors.
• Addition or deletion of a middle name.
• Swapping of surname, middle name, and first name.
• Title or gender corrections.
• Omission of part of the name.
• Legal name changes due to marriage, divorce, or adoption, provided they can be validated by verifying the date of birth in the original and new documents.

These corrections are permitted on the basis that they refer to the "same person."

Name Changes:

Complete Name Changes: Cathay Pacific does not permit complete changes to the name on a ticket, as this would be considered a transfer to another individual, which is not allowed.

Procedure for Name Corrections:

1. Authorization Request: Travel agents must request authorization for a name correction from Cathay Pacific's Reservation Office via SSR OTHS.
2. Approval Process: Cathay Pacific will review the request and, if approved, authorize the name correction.
3. Implementation: Once authorized, the travel agent can proceed with the name correction as per the provided guidelines.

Fees:

Service Charges: Name correction requests that meet the criteria for the "same person" are generally free of charge. However, fees may apply for certain changes or if the booking was made through a travel agent. It's advisable to confirm any applicable fees with Cathay Pacific or your travel agent.

Important Considerations:

Documentation: Passengers are encouraged to provide documentary proof, such as a passport or legal documents, to support the name correction request.

Advance Notice: It's recommended to address any name discrepancies as early as possible before the scheduled departure to ensure a smooth travel experience.

Contact Information:

Customer Service: For personalized assistance or to initiate a name correction, contact Cathay Pacific's customer service directly.