Air China has specific guidelines regarding name changes and corrections on flight tickets:
Minor Corrections: Passengers can correct minor spelling errors, typically up to 4 letters in the first name and 2 letters in the last name. Such corrections should be made well in advance of the flight to avoid complications during check-in.
Legal Name Changes: If your name has legally changed due to marriage, divorce, or other legal processes, Air China may accommodate the update. Appropriate legal documentation, such as a marriage certificate or court order, will be required to process the change.
Timeframes: For international flights, name change requests should be submitted at least 72 hours before departure. Domestic flight timeframes may vary; it's advisable to contact Air China directly for specific details.
Fees: Air China charges a fee for name corrections, which varies based on factors such as destination, date, and fare type. For international flights, fees can range from $100 to $350, while domestic flight corrections may cost between $50 and $200.
Ticket Transfer: Completely changing the name to transfer a ticket to another individual is generally not permitted. In such cases, you may need to cancel the existing ticket and book a new one.
To request a name correction:
Online: Visit Air China's official website, navigate to "Manage My Booking," enter your confirmation number and last name, select the option to edit your booking, and follow the prompts to correct your name.
Customer Service: Contact Air China's customer service via phone or email. Provide your booking details and explain the required correction. They will guide you through the process and inform you of any applicable fees.
At the Airport: Visit the Air China customer service desk at the airport. Bring your booking information and identification documents to request a name correction.
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