Uzbekistan Airways permits passengers to modify their flight bookings, including changes to departure dates and times, subject to the fare conditions associated with their tickets. The ability to change a flight and any associated fees depend on the fare type purchased and the timing of the change request.
Key Points of Uzbekistan Airways' Flight Change Policy:
Rebooking and Reissue:
- Changes such as altering the booking class, fare type, route, carrier, or ticket validity require a ticket reissue.
- Modifying the departure date or flight number while maintaining the same route and booking class constitutes a rebooking.
- Both reissuing and rebooking incur fees, which vary based on the fare rules of the original ticket.
- If multiple segments within a single ticket are changed, the fee is applied once, based on the most restrictive fare in the itinerary.
- Changes must be made more than one hour before the scheduled departure time to avoid additional "no-show" fees.
Fees and Penalties:
- Specific fees for reissuing or rebooking depend on the fare type and are detailed in the fare rules provided at the time of ticket purchase.
- For changes made less than one hour before departure or after the flight has departed, a "no-show" fee is charged in addition to standard rebooking or reissue fees.
- Passengers who have checked in but do not board the flight will incur a no-show fee.
- Non-refundable fares may have stricter conditions, including prohibitions on rebooking or reissuing after a no-show.
Name Corrections:
- Corrections of up to three letters in the passenger's surname or first name are permitted with a reissue fee.
- A complete change of surname or first name is not allowed.
- Reissuing a ticket due to a change in passport details (e.g., after passport replacement) incurs a fee of 10 euros.
How to Change Your Uzbekistan Airways Flight:
Online via the Uzbekistan Airways Website:
- Visit the Uzbekistan Airways website and navigate to the "Manage Your Flight" section.
- Enter your ticket number and surname to access your booking.
- Follow the prompts to request a change to your flight.
By Phone or In-Person:
- Contact Uzbekistan Airways' customer service for assistance with changes, especially for complex modifications.
- Visit a Uzbekistan Airways sales office or ticket counter for in-person assistance.
Important Considerations:
Advance Notice: To avoid additional fees, initiate any changes more than one hour before the scheduled departure time.
Fare Differences: If the new flight has a higher fare, passengers must pay the difference. Refunds or credits for lower fares depend on the fare rules of the original ticket.
Third-Party Bookings: If the ticket was purchased through a travel agency or third-party platform, contact them directly for changes, as their policies may differ.
Policy Updates: Airline policies are subject to change. For the most current information, consult the official Uzbekistan Airways website or contact their customer service directly.
