South African Airways (SAA) allows passengers to modify their flight bookings, with policies and fees varying based on fare type, route, and timing of the change.
Change Fees: For certain routes, such as Johannesburg to Perth, changes are permitted at a charge of ZAR 1,700 per change, exclusive of VAT.
Fare Differences: If the same booking class is not available or if the total fare has changed due to seasonality, an additional charge may apply.
Online: Utilize the "Manage My Booking" feature on SAA's website to view, change, or cancel a booking, update contact details, select seats, add baggage, bid for an upgrade, request a tax invoice, or add a frequent flyer number.
Customer Service: If online changes aren't possible, contact SAA's customer service for assistance.
Advance Notice: Changes should be made well before the scheduled departure to avoid penalties.
Fare Differences: When rebooking, any increase in fare will be charged accordingly.
Policy Variations: Policies may differ based on the country of booking and specific fare rules.
Documentation: Have your booking reference number and identification ready when requesting changes.
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