Pakistan International Airlines (PIA) allows passengers to modify their flight bookings, including changes to travel dates, subject to specific conditions and fees. Here's an overview of PIA's flight change policy:
Online Modifications: Passengers can amend their travel dates through PIA's "Manage Your Booking - My Booking" feature on the official website. This platform facilitates date changes and calculates any applicable charges.
Alternative Methods: Changes can also be made by visiting a PIA Ticket Office with your Passport or CNIC and the necessary payment, or by contacting the PIA Call Centre for assistance.
Fees and Charges: While specific fees for date changes are determined by the fare rules associated with your ticket, PIA has historically offered one free date change on e-tickets for travel between Pakistan and the UK, provided the change is made at least 7 days before the original departure date. It's advisable to verify current policies directly with PIA, as they may have changed.
Cancellation Charges: For cancellations made within 24 hours of flight departure, a fee of 10% of the fare is charged. The same policy applies to refunds.
Waivers: Cancellation and no-show charges may be waived in the event of a passenger's death, upon presentation of a valid death certificate.
Fare Rules: The ability to change bookings and the associated fees depend on the fare conditions of your ticket. It's essential to review these conditions before initiating any changes.
Advance Notice: To avoid higher fees or restrictions, it's recommended to request changes as early as possible, preferably more than 24 hours before the scheduled departure.
Refund Eligibility: If your travel plans are disrupted due to schedule changes or personal emergencies, you may be eligible for a refund. Contact the PIA Office or Travel Agency where you purchased the ticket to cancel the reservation and request a refund.
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