Neos Air allows passengers to modify their reservations, including changes to the date, destination, route, and passenger names, subject to the fare rules associated with the purchased ticket. Here's an overview of their flight change policy:
Eligibility: If your fare conditions permit, you can make changes to your booking up to 48 hours before the scheduled departure.
Fees: Changes may be subject to fees, depending on the fare rules indicated on your e-ticket.
Online: Access the "MY RESERVATION" section on the Neos Air website by entering your reservation code (PNR) and surname. This portal allows you to manage your booking and make permissible changes.
Advance Notice: All changes must be made at least 48 hours before the flight's departure.
Fare Rules: The ability to make changes and any associated fees depend on the specific fare conditions of your ticket. It's essential to review these conditions before attempting to modify your reservation.
Additional Services: Up to 4 days before departure, you can add services such as pet transportation, special luggage, sports equipment, special meals, or requests for boarding assistance through the "MY RESERVATION" section.
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