Malindo Air Flight Change Policy

Malindo Air, now operating as Batik Air, allows passengers to modify their flight bookings under specific terms and conditions. Here's an overview of their flight change policy:

Flight Changes:

Eligibility: Passengers can request changes to their flight date, time, or route.

Fees: Change fees vary based on the fare class and destination. For example:

• Economy Super Saver: Changes permitted with applicable fees.
• Economy Value: Changes permitted with applicable fees.
• Economy Flexi: Changes permitted without fees.
• Business Saver: Changes permitted with applicable fees.
• Business Flexi: Changes permitted without fees.

Fare Differences: In addition to change fees, passengers must pay any fare difference between the original and new flights.

Timeframe: Flight change requests should be made at least 24 hours before departure. For requests within 24 hours, passengers should contact Malindo Air directly.

Name Changes:

Corrections: Name corrections of up to three characters (with the same pronunciation) can be made free of charge.

Full Name Changes: Full name changes are permitted for a fee, which varies by country. For example:

• Malaysia: MYR 50
• Australia: AUD 77
• India: INR 2,500

Important Considerations:

Ancillary Services: Additional services purchased with the flight are non-transferable and non-refundable.

Refunds: Refund policies depend on the fare class and reason for cancellation. For voluntary cancellations, terms and conditions apply. In cases of no-show, only taxes, fees, and charges excluding carrier-imposed charges are refundable. Refund requests must be submitted online within 90 days from the departure date and are processed within 30 days.