Korean Air offers passengers the flexibility to modify their flight bookings, with policies and fees varying based on fare type, route, and timing of the change.
Eligibility: Passengers can request changes to their flight bookings, including date, time, and route modifications, subject to the fare rules associated with their ticket.
Timeframe: Changes can typically be made up to 24 hours before the scheduled departure time. However, it's advisable to make changes as early as possible to ensure availability and minimize potential fees.
Domestic Flights: For domestic journeys within South Korea, passengers often do not incur a ticket change fee, allowing for more flexibility in modifying bookings.
International Flights: Changes to international flights may involve fees, which vary based on booking class, route, and timing of the change.
Fare Differences: If the new flight has a higher fare, passengers must pay the difference. Conversely, if the new fare is lower, the remaining balance may be saved as credit for future travel.
Risk-Free Period: Korean Air allows passengers to modify their flight bookings within 24 hours of ticket reservation without incurring a change fee, provided the booking was made at least seven days before departure.
Online: Passengers can manage their bookings through the "My Trips" section on the Korean Air official website. By entering the reservation number and last name, they can access and modify their flight details.
Customer Service: Alternatively, passengers can contact Korean Air's customer service for assistance with flight changes.
Flight Delays: If a Korean Air flight is delayed by more than three hours, passengers have the right to request a change without paying a fee. However, if the new flight has a higher fare, the difference must be paid; if lower, the remaining balance may be credited for future travel.
Award Tickets: Changes to award tickets are permitted, but may be subject to change fees. For domestic award flights, canceling before the ticket expires results in a deduction of 500 miles; after expiration, 3,000 miles are deducted. For international award flights, cancellations made more than 90 days before departure are free.
Booking Channels: Changes to bookings made through travel agents or third parties must be processed by the respective agents.
Name Changes: Name changes are generally not permitted. Passengers should ensure that the name on the ticket matches their identification documents.
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