Jetstar Airways Flight Change Policy

Jetstar Airways offers various options for passengers wishing to change their flight bookings, with policies and fees varying based on fare type and timing:

General Change Guidelines:

Permitted Changes: Passengers can modify flight dates and times up until airport check-in opens for their flight.

Change Methods: Modifications can be made through Jetstar's "Manage booking" portal or by contacting their customer service.

Fare Differences and Fees: Any changes may incur a change fee and a fare difference, depending on the new flight's cost compared to the original booking.

Fare-Specific Rules:

Starter Fares: Changes are permitted before airport check-in opens, subject to change fees and fare differences.

Starter Plus and Flex Bundles: These bundles offer more flexibility, with reduced or waived change fees.

One-Hour Quick Fix:

Grace Period: Jetstar provides a one-hour window after booking during which changes can be made without incurring a change fee, though fare differences may still apply.

Name Changes:

Policy: Passengers can transfer their booking to another person by changing the name on the ticket.

Fees: Name change fees vary depending on the fare type and timing of the request.

24-Hour Refund Policy:

Eligibility: For reservations made at least one week in advance, passengers can receive a full refund without fees if they cancel within 24 hours of booking.

Important Considerations:

Booking Channels: Changes to bookings made through travel agents must be processed by the respective agent.

Additional Services: Modifications to car hire, travel insurance, or hotel accommodations should be handled directly with the service providers.