Air China's flight change policies vary depending on the fare type, route, and timing of the change request. Here's an overview:
Eligibility: Passengers can request changes to their flight route, date, or class of service. It's advisable to contact Air China as soon as possible to make these changes.
Change Fees: The fees associated with changing a flight depend on the specific fare conditions of your ticket. Reviewing your ticket's fare rules or contacting Air China directly for detailed information is recommended.
Within 24 Hours of Booking: Passengers who request a flight change within 24 hours of booking may be eligible for a one-time free change. This applies to both domestic and international flights, subject to availability. To qualify, the new flight must have the same origin and destination airports, and the departure date must be within 24 hours of the original booking time.
Online: Access the "Booking Management" section on Air China's official website. Log in with your credentials, retrieve your booking, and follow the prompts to make changes.
Customer Service: Contact Air China's customer service hotline with your reservation number and other necessary information to request changes.
Ticket Counter: Visit an Air China ticket counter or kiosk at the airport to make changes in person.
Fare Differences: When changing your flight, any difference between the original fare and the new fare must be paid.
Refunds: Air China's refund policies vary based on fare type and timing of the cancellation. For detailed information, refer to Air China's official refund policy.
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