Lion Air's policies regarding missed flights, commonly referred to as "no-show" situations, are outlined as follows:
Definition: Passengers who do not present themselves for their booked flight are termed as "No-Shows."
Penalty Avoidance: If you are unable to undertake travel on a flight for which you have a confirmed booking, it is advisable to contact Lion Air's Reservation & Ticketing as early as possible to avoid penalties associated with no-show situations.
Eligibility: Refunds are processed for all unused flight coupons. Tickets are valid for refund up to three months after the date of travel.
Procedure: To cancel your booking and request a refund, fill in the necessary details on Lion Air's refund request form.
Review Fare Conditions: Before booking, carefully examine the fare rules associated with your ticket to understand flexibility and potential penalties for changes or cancellations.
Contact Lion Air Promptly: If you anticipate missing your flight or have already missed it, reach out to Lion Air's Reservation & Ticketing as soon as possible to discuss your options. Prompt communication may help minimize additional charges or facilitate rebooking.
Consider Travel Insurance: Purchasing travel insurance that covers missed departures can provide additional protection and compensation in such situations.
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