Korean Air's policies regarding missed flights, often referred to as "no-show" situations, are as follows:
Applicability: Korean Air imposes no-show fees on passengers who fail to board their scheduled flight without prior cancellation. These fees apply to both domestic and international flights and vary depending on the class of service and route.
Exceptions: Passengers who cancel their booking more than 48 hours in advance are exempt from no-show fees. Additionally, if the missed flight is due to circumstances beyond the passenger's control, such as a delay or cancellation of a connecting Korean Air flight, the no-show fee may be waived.
Refundable Tickets: If you hold a refundable ticket and miss your flight, you may be eligible for a refund. Refunds are typically processed to your original payment method and generally take 7–14 business days to be completed, depending on your payment method.
Non-Refundable Tickets: For non-refundable tickets, cash refunds are generally not permitted. However, you may be entitled to a credit or a travel voucher for future bookings with Korean Air. Cancellation fees may apply and will likely be deducted from the amount refunded as a voucher.
Review Fare Conditions: Before booking, carefully examine the fare rules associated with your ticket to understand the flexibility and potential penalties for changes or cancellations.
Contact Korean Air Promptly: If you anticipate missing your flight or have already missed it, reach out to Korean Air as soon as possible to discuss your options. Prompt communication may help minimize additional charges or facilitate rebooking.
Consider Travel Insurance: Purchasing travel insurance that covers missed departures can provide additional protection and compensation in such situations.
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