Air Nostrum Missed Flight Policy

If you miss your Air Nostrum flight, your options will depend on your ticket type, fare conditions, and the specific circumstances surrounding the missed flight.

Rebooking Options:

Contact Air Nostrum Promptly: If you miss your flight, it's essential to contact Air Nostrum as soon as possible to discuss rebooking options. The airline may accommodate you on the next available flight, subject to seat availability and fare conditions.

Fare Conditions: Your ticket's fare rules will determine your eligibility for rebooking and any associated fees. It's advisable to review these conditions or consult with Air Nostrum's customer service for detailed information.

Compensation for Delays or Cancellations:

EU Regulations: Under EU Regulation EC 261/2004, if your Air Nostrum flight is delayed by 3 hours or more upon arrival, you may be entitled to compensation ranging from €250 to €600 per passenger, depending on the flight distance.

Cancellation Compensation: If your flight is canceled and you were informed less than 14 days before departure, you may be eligible for compensation of up to €600, in addition to a refund or rebooking.

Recommendations:

Review Fare Conditions: Familiarize yourself with the terms and conditions of your specific fare to understand your rights regarding rebooking, refunds, and compensation.

Contact Customer Service: Given that policies can vary based on individual circumstances and fare types, it's advisable to contact Air Nostrum's customer service directly for personalized assistance regarding missed flights.

Submit Claims Promptly: If you experience delays or cancellations, submit any compensation claims as soon as possible, as there may be time limitations for filing.

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