If you miss your Air Dolomiti flight, the options available to you depend on your ticket type and the specific circumstances surrounding the missed flight.
Fare Conditions: Most Air Dolomiti fares can be rebooked, though some may incur a penalty fee. It's important to note that "Economy Light" and "Business Saver" fares are non-rebookable. Rebooking must be done before the originally scheduled travel date.
EU Regulations: Under EU regulations, if your flight is delayed upon arrival by 3 hours or more, you may be entitled to monetary compensation, provided the delay is not due to exceptional circumstances beyond the airline's control.
Process: To claim compensation for delays, cancellations, or denied boarding, you can submit a request through Air Dolomiti's official channels. If unsatisfied with the response, you have the right to lodge your claim with the competent National Enforcement Body within the country where the disruption occurred.
Contact Customer Service: Given that policies can vary based on individual circumstances and fare types, it's advisable to contact Air Dolomiti's customer service directly for personalized assistance regarding missed flights.
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